ICE’s Encompass Platform to Power Raymond James Bank’s Mortgage Operations

Raymond James Bank has entered a pivotal partnership with Intercontinental Exchange (ICE) to adopt the Encompass digital lending platform. This collaboration signifies a strategic move towards digitizing the mortgage lending process, particularly catering to high-net-worth borrowers. This article delves into the intricacies of this partnership, the entities involved, and the potential impact on the mortgage industry.

Overview of the Partnership

  • Strategic Collaboration: Raymond James Bank is leveraging ICE Mortgage Technology’s Encompass platform to streamline mortgage origination for high net-worth individuals across retail and correspondent lending channels.
  • Comprehensive Review: The bank selected Encompass after a thorough evaluation of various solutions, emphasizing the platform’s ability to meet their specific lending needs.
Raymond James Bank company logo

Entities Involved

Raymond James Bank
  • Foundation and Operation: Based in St. Petersburg, Florida, Raymond James Bank is a subsidiary of Raymond James Financial, Inc. (NYSE: RJF), offering a wide range of financial services.
  • National Reach: Employing 40 mortgage loan originators, the bank provides a comprehensive suite of mortgage loans across all 50 states.
Intercontinental Exchange (ICE)
Intercontinental Exchange Inc (ICE) company logo.
  • Global Influence: ICE operates as a Fortune 500 company, renowned for its digital networks, financial technology, and data services across major asset classes.
  • Innovative Solutions: ICE’s investment in mortgage technology and data aims to automate and expedite the lending process from initiation to completion.

Key Features of the Encompass Platform

  • End-to-End Digital Lending: Encompass is designed to support the entire mortgage origination process, offering a seamless experience for both lenders and borrowers.
  • Integration with ICE Solutions: Raymond James Bank already utilizes other ICE services, making Encompass a natural extension of their digital infrastructure.

Impact on Mortgage Lending

  • Enhanced Efficiency: The adoption of Encompass by Raymond James Bank is expected to automate and accelerate mortgage processes, improving efficiency and customer experience.
  • Focus on High Net-Worth Borrowers: This partnership underscores a targeted approach to simplify mortgage lending for high net-worth individuals, a niche market segment.


The strategic partnership between Raymond James Bank and ICE signifies a leap towards the future of mortgage lending. By embracing the Encompass digital lending platform, Raymond James Bank is set to revolutionize the mortgage experience for high-net-worth borrowers, ensuring efficiency and satisfaction. This collaboration not only exemplifies innovation but also highlights the commitment of both entities to enhance the mortgage lending landscape.

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