In a groundbreaking move set to reshape the debt collection landscape, Flexys Solutions has announced a strategic partnership with Acquired.com. This collaboration aims to integrate advanced payment solutions into Flexys’ innovative debt management platform, promising significant improvements in efficiency and customer satisfaction.
About Flexys Solutions
Founded: 2016
Headquarters: Bristol, United Kingdom
Core Business: Flexys Solutions specializes in digital debt management. Their cloud-native platform leverages advanced technologies, including machine learning and sentiment analysis, to enhance debt collection and customer engagement processes.
Customer Base: Flexys caters to a diverse range of clients, including financial institutions, utility companies, and telecom providers, offering solutions that help optimize working capital, minimize reputational risk, and improve customer experiences.
About Acquired.com
Founded: 2015
Headquarters: London, United Kingdom
Core Business: Acquired.com is a payment specialist and payment initiation service provider. They offer sophisticated payment solutions, including Wallet Payments and Open Banking, aimed at streamlining payment processes and enhancing transaction success rates.
Customer Base: Acquired.com serves various sectors, including e-commerce, financial services, and more, providing tailored, efficient payment processing solutions to meet diverse client needs.
This partnership is expected to bring significant enhancements to debt collection processes by integrating Acquired.com’s advanced payment technologies with Flexys’ robust debt management platform, ultimately benefiting clients through improved payment authorization rates, reduced collection costs, and enhanced customer satisfaction
Partnership Details
Objective: The primary goal of the partnership between Flexys Solutions and Acquired.com is to enhance debt collection processes by integrating advanced payment solutions into Flexys’ digital debt management platform. This collaboration is expected to streamline the payment process, improve authorization rates, reduce collection costs, and provide a more customer-centric experience.
Integration: Acquired.com’s payment technologies, including Wallet Payments and Open Banking, will be embedded into Flexys’ platform. This integration will allow Flexys’ clients to offer flexible and efficient payment options, improving overall collection efficiency and customer satisfaction.
Benefits: The partnership brings several key benefits:
- Improved Authorization Rates: Enhanced payment methods are expected to increase authorization success, thus improving the rate at which debts are collected.
- Cost Reduction: By automating and streamlining payment processes, the collaboration aims to reduce operational costs associated with debt collection.
- Enhanced Customer Experience: Offering diverse and flexible payment options will provide a more user-friendly experience for customers, encouraging timely payments and reducing default rates.
“At Flexys, we’re committed to delivering innovative solutions that enhance the customer experience. Partnering with Acquired.com allows us to provide our clients with a seamless, user-friendly payment experience powered by the latest technologies like digital wallets and Open Banking. We’re excited to work with Acquired.com as we continue pushing the boundaries of what’s possible in collections management,”
James Hill, CEO, Flexys
“We’re delighted at Acquired.com to be partnering with Flexys to provide their customer portfolio with our best-in-class Payment solutions. Acquired.com’s products have been built around the collections and recoveries divisions for Financial Services companies so are well suited to provide enhanced payment offerings to Flexys’ enterprise customer base.”
AJ Davison, Senior Partner Manager, Acquired.com
Strategic Importance
Market Impact: This partnership positions both Flexys Solutions and Acquired.com as leading innovators in the debt collection market. By combining their strengths, they can offer a more robust and efficient solution to clients, setting a new standard in the industry.
Competitive Advantage: The integration of Acquired.com’s advanced payment solutions into Flexys’ platform provides a significant competitive edge. Flexys can now offer more comprehensive and flexible debt management solutions, which are highly attractive to businesses looking to optimize their debt recovery processes.
Technological Innovation: The collaboration leverages cutting-edge technologies, such as API-first approaches and real-time payment options, to deliver a seamless and efficient payment experience. This not only enhances the operational efficiency of Flexys’ clients but also aligns with modern consumer expectations for digital and self-service payment options.
Future Developments: Both companies plan to explore further integration opportunities and expand their partnership to introduce new payment solutions and innovations. This forward-thinking approach ensures that they remain at the forefront of the industry, continuously improving their offerings to meet evolving market needs.
This strategic partnership is poised to make significant strides in improving the efficiency and effectiveness of debt collection, ultimately benefiting both companies and their clients.
Technology and Innovation
Technological Integration: The partnership between Flexys Solutions and Acquired.com leverages advanced technologies to streamline and enhance the debt collection process. Acquired.com’s integration with Flexys’ platform includes:
- API-First Approach: This method ensures that payment solutions are seamlessly embedded into Flexys’ existing systems, providing real-time and automated payment options that improve efficiency and reduce manual intervention.
- Multi-Acquiring Solutions: By offering a variety of acquiring options through a single integration, Acquired.com ensures higher transaction approval rates and better cost control for users.
- Advanced Payment Methods: The use of Wallet Payments and Open Banking allows for flexible and secure payment options, catering to the diverse needs of customers and improving the overall payment experience.
Future Outlook
The partnership’s strategic importance lies in its potential for continuous innovation and expansion. Both companies plan to explore further integration opportunities and introduce new solutions to keep pace with evolving market demands. This forward-thinking approach ensures that Flexys and Acquired.com remain at the forefront of the debt collection industry, providing cutting-edge solutions to their clients.
In conclusion, the collaboration between Flexys Solutions and Acquired.com marks a significant advancement in debt collection technology. By integrating their strengths and focusing on customer-centric solutions, they are well-equipped to drive efficiency, reduce costs, and enhance customer satisfaction in the debt management sector. This partnership is a testament to the power of technological innovation and strategic collaboration in achieving superior outcomes for businesses and their customers.
